Health Services Manager Kaiwhakahaere Ratonga Hauora

Health services managers are responsible for the day-to-day running of a hospital, primary health organisation (PHO), clinic or community health service.

Health services managers may do some or all of the following:

  • provide overall direction and management for their service
  • ensure their service meets government health policy requirements and local health needs
  • prepare, manage and review budgets
  • recruit, manage and coach staff
  • prepare reports for the board of directors
  • develop and review strategic plans and policies
  • liaise with other health providers, district health boards and funding bodies
  • lead public education campaigns about current health issues
  • advise government organisations about measures to improve public health
  • consult iwi and other local groups to ensure services are culturally appropriate to patients
  • prepare funding applications to district health boards and the Ministry of Health for new services.

Useful Experience

Useful experience for health services managers includes:

  • nursing or related health work
  • management experience.

Personal Qualities

Health services managers need to be:

  • good decision-makers
  • good written and oral communicators
  • understanding of different cultures
  • able to work well under pressure
  • responsible
  • adaptable and open to new ideas
  • able to provide leadership to a team.

Useful Experience

Useful experience for health services managers includes:

  • nursing or related health work
  • management experience.

Subject Recommendations

A tertiary entrance qualification is required to enter tertiary training. Useful secondary school subjects include English, accounting and economics.

Health Services Managers can earn around $60K-$100K per year per year.

Health services managers can progress to become department managers, senior managers and chief executives. They may also progress to work in:

  • consulting
  • policy development
  • project management
  • lecturing on health management
  • health services research.

Health services managers can specialise in:

  • Māori health care
  • mental health
  • health care for people with disabilities
  • design, development and management of information technology systems
  • primary care such as general practice management
  • managing non-governmental organisations
  • human resources.
Health Services Manager

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